Notes
Slide Show
Outline
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Colorado Bar Association Program
Hanging Your Shingle:
Business Planning Issues
  • Created by Stephen M. (Pete) Peterson
  • Managing Director
  • Law Firm Business Institute
  • and
  • Ronald L. Seigneur
  • Seigneur & Company, P.C. CPAs
  • June 5, 2003
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A lawyer’s primarily responsibility is to protect clients from other members of the profession.
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Session Discussion Topics
  • Fundamental planning concepts


  • Tax planning and considerations


  • Financial and accounting considerations


  • Budgeting and cash flow issues
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Handouts
  • Business Planning Issues presentation
  • Scenes from a Start Up
    • American Lawyer article on Schindler, Cohen & Hochman LLP
  • Which Forms Must I File?
    • From IRS website
  • Choosing the Best Form for Your Colorado Business Entity
    • by Gary S. Joiner, Esq.; Frascona, Joiner, Goodman and Greenstein, P.C.
  • Sample bank deposit slip
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Strategic Planning/Thinking

  • “You’ve got to be careful if you don’t know where you are going because you might not get there.”



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Fundamental Planning Concepts
  • Creating a business or strategic plan
    • The process and journey
    • Comparing and judging performance
    • Plan is always evolving
  • Know the cost of doing business
    • Overhead
    • Evaluating costs
      • By the hour
      • Peer group comparisons
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The Planning Process
  • Effective planning is built upon significant research and analysis; primarily in these 4 areas:
      • Deep understanding of the market and competitive landscape
      • Selecting a realistic position in the market
      • Identifying client types and core practice niche
      • Economics of competing in your target market


  • Process begins long before you open your practice
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Strategy and Planning - A Never Ending Cycle
  • The process continues as your practice evolves and confronts new challenges and opportunities


  • The professional graveyard is full of firms and practitioners that did not reassess their business plans


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Planning Assessment Methods
  • SWOT
    • Strengths-Weaknesses-Opportunities-Threats


  • Holistic
    • One size doesn’t fit all


  • SWAG
    • What the hell, I’m young—lets do it!


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Assessing your Current Situation
  • Internal assessment
  • Mirror, Mirror
    • Resources
      • Financial and intellectual capital
    • Areas of expertise
      • And your competitive strengths
    • Work ethic
    • Flexibility
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Assessing your Current Situation
  • External factors
    • The competitive landscape
      • Other law firms and practitioners
      • In house counsel
      • Nibblers:
        • Consulting firms
        • Accounting firms
    • Client perceptions
    • Future demand for your practice
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Other Planning Concepts
  • Vision/mission statements
    • Be concise
    • Mission statements need to be short and unique; not:
      • We are a professional organization….dedicated to…uniquely qualified….high quality legal services….blah, blah, blah
  • Determine your core values and beliefs
  • “Believe in Your Own Bovine Droppings”
    • Carl A. Leonard


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Core Values and Beliefs
  • Sampling from other firms/individuals:
    • The client is the center of all that we do.
    • Listen carefully to our clients; be in tune with their changing needs.
    • Continuous improvement in services, processes and work environments.
    • Our people are our greatest resource.
    • Promote mutual respect and teamwork.
    • Frugal use of time and money.
    • Simple form of organization.
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Key Elements of the Business Plan
  • Executive summary
  • Vision/mission
  • Situational analysis
    • External forces shaping trends in the profession
    • Internal capabilities
      • Distinguishing characteristics
  • Marketing strategy
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Key Elements of the Business Plan
  • Financial analysis
    • Multi-year
    • Start up costs
    • Operating costs
    • Working capital needs
    • Clients (segments, history)
  • Contingency plans
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Other Planning Considerations
  • Role of the trusted advisor
    • Individual or advisory board to assist with ideas and development
  • Commit your plan to writing
  • Sufficient lead time is needed
  • Implement
  • Monitor your progress
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Tax Planning and Considerations
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Checklist of Filing Requirements
  • Federal ID number
  • State ID number
  • FUTA
  • SUTA
  • Withholding taxes
  • Sales/use taxes
  • Worker’s compensation insurance


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Tax Considerations
  • Four general kinds of business taxes:
    • Income tax
    • Self-employment tax
    • Employment taxes
    • Excise taxes
  • Obtaining a tax identification number
    • Complete form SS-4 and call a toll free number
      • 1-800-829-4933
      • Internet applications expected shortly
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Helpful Websites—Tax Planning and Filing Requirements
  • www.irs.gov
    • Planning, forms, applications, small business site
  • www.sos.state.co.us
    • Colorado filing requirements and explanations
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Financial and Accounting Considerations
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Economic Drivers
  • R U L E S
    • Represents the primary and key statistics that measure and monitor the financial success of your practice
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RULES Defined
  • R-rates/revenue/realization
  • U-utilization
  • L-leverage
  • E-expenses
  • S-speed


  • What do they mean to you?
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Key Financial Statements
  • Focus on the income statement
    • Key management report for most business enterprises
  • Balance sheet
    • Understand the linkage to the income statement
  • Cash flow statement
    • “Is this the checkbook?”


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Financial and Management Resources
  • Find a CPA or financial consultant who knows and understands your business
  • Considerations in selecting a banker
    • Business and trust accounts
  • Consider assistance for your marketing and P/R initiatives
  • Delegate; seek out secretarial and paralegal resources



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Financial and Management Resources
  • Financial systems-invest in good software
    • Time entry
    • Billing
    • General ledger
  • Resources
    • Web based services: Elite (TimeSolv), TimeBilling
    • Carpe Diem, PCLaw, TABS, Timeslips
    • Others
  • CPA firm alternatives
    • CFO Today, Padgett, CBIZ, others
      • Incorporation, tax, bookkeeping, financial statements

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Time and Billing Considerations
  • “Frequent accounting makes for a lasting friendship.”
      • Luca Pacioli
  • “..so does frequent time entry, billing, and collection.”
      • Pete Peterson
  • Bill while there is a tear in the client’s eye
  • Communication-invoices contain perception of value
  • Client Costs—an area of alienation and opportunity



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Recordkeeping and Your “Books”
  • General ledger (i.e., your books)
    • Determine your chart of accounts and understand how activity is coded to the G/L
  • Capture activity contemporaneously
  • Principles of consistency
  • Understand the matching convention




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Be Conservative
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Budgeting and Cash Flow Issues
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Types of Budgets
  • Operating/cash flow budgets


  • Marketing


  • Technology


  • Personnel



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Emphasis on the Operating Budget
  • Budget is typically set for one operating cycle (e.g. calendar year) at a time
    • However, your strategic or business plan will have a budget or forecast for 2 or 3 years
  • Align your budget with your chart of accounts
  • Focus in on the income statement
  • Align your budget with your business plan


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Budgeting Considerations for Start-ups
  • Costs specific to start-up period
    • Working capital needs
    • Deposits (facility lease, equipment leases)
    • Capital assets
      • Furniture, fixtures and equipment
      • Technology
    • Marketing/Announcements
    • Library and research resources
    • Office supplies and stationery
    • Personnel
    • Strategic outsourcing alternatives



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Understanding the Revenue Cycle and its Impact on the Budget
  • Billable hours
  • Hourly rate
  • Realization
    • Billed realization
    • Collected realization
  • Again, speed is key
    • How long does it take to convert your billable efforts to cash?
      • Averages are near 4 ½ months!

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Illustrations of the Revenue Cycle
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Cost and Expense of Doing Business
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Typical Cost Structure in Large Firms


  • Largest costs
  • People
  • Occupancy
  • Other
    • Technology
    • Marketing


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Understanding and Evaluating the Cost of Doing Business
  • Top 4 expenses:
    • People
      • Can vary widely
        • Determine need for secretarial and paralegal support
        • Payroll and benefit structure
    • Facilities
      • Rent and associated costs
    • Technology
      • Hardware/software
      • Maintenance, training
    • Marketing
      • Advertising, business development, etc.
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Other Expenses and Considerations
  • Insurance
    • Professional liability
    • Business
    • Medical
  • Library and research requirements
  • Need for outside services
  • Client costs
    • Soft and hard costs
    • Recoveries, write-offs
  • Contingent reserve
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Traditional Models used in Pricing Services
  • You can attempt the traditional build-up model
    • Determine resources and overhead needed to service clients in the manner they expect
    • Your targeted level of income
    • The number of hours you will bill
    • Do the math
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How Can Clients Help?
  • Positive cash flow considerations:
    • Payment upon receipt of invoice
    • Advance retainers
      • For client costs
      • For initial efforts
      • Monthly retainers

  • Educate your clients on their responsibility


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Industry Benchmarks and Comparisons
  • Source: Altman Weil Small Firm Economic Survey
  •     Pop over         Sole      General
  •    West     1 million    practitioner           law
  • Average gross revenues $258,931 $   276,986 $     199,741  $   229,119
  • Paralegal expense      11,154         12,073            8,138        10,337
  • Staff expense           35,569         38,246          19,429        34,300
  • Occupancy expense      16,430         23,371          14,839        16,053
  • Equipment expense        5,331          9,247            7,456          7,019
  • Reference expense        2,918          3,121            4,537          3,328
  • Promotional expense        5,094          7,705            4,591          3,877
  • Other expense      31,405         33,870          28,132        25,864
  • Total expenses    107,901       127,633          87,122      100,778
  • Net to the attorney $151,030 $   149,353 $     112,619   $   128,341
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The Hourly Cost of Doing Business
  •                        Source: Altman Weil Small Firm Economic Survey
  •         Sole Annual charge hours:    practitioner       1,200       1,500        1,800
  • Average gross revenues $     199,741 $ 166.45 $ 133.16 $   110.97
  • Paralegal expense            8,138        6.78        5.43          4.52
  • Staff expense                   19,429       16.19       12.95        10.79
  • Occupancy expense          14,839       12.37        9.89          8.24
  • Equipment expense            7,456        6.21        4.97          4.14
  • Reference expense            4,537        3.78        3.02          2.52
  • Promotional expense            4,591        3.83        3.06          2.55
  • Other expenses          28,132       23.44       18.75        15.63
  • Total expenses          87,122       72.60       58.08        48.40
  • Net to the attorney $     112,619 $   93.85 $   75.08 $    62.57


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Top Ten Tips
  • Make efficient use of delegation and leverage
  • Understand and review financial results every month
  • Embrace change
  • Understand the 3 year critical mass standard
  • Always look for ways to distinguish yourself and your practice
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Top Ten Tips
  • Maintain strict client intake policies and practices
  • Train your clients—become their trusted advisor
  • Market, market, market
  • Contemporaneous financial housekeeping
  • Implement your plan and frequently reassess your plan
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Closing Thoughts
  • Do not underestimate the power of having a plan of action
  • Most of your plan will depend on your objectives
  • You will wear many hats
  • Invest time and resources in practice management and business development


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"David Maister"

  • David Maister
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Questions/Comments
Opportunity for Follow-up
  • Stephen M. (Pete) Peterson
  • Managing Director
  • Law Firm Business Institute
  • pete@lawfirmbiz.com
  • (T) 303.981.1118
  • (F) 970.626.2226
  • www.lawfirmbiz.com